Professionalism

Professionalism

As a member of the National Insurance Brokers Association (NIBA), Knightcorp Insurance Brokers embraces the NIBA code of conduct.

The NIBA Code of Conduct provides that brokers:

  • Act in the best interests of the client;
  • Provide advice and guidance to enable clients to make informed decisions on risk and insurance protection;
  • Provide full and accurate information for effective underwriting;
  • Respect the client’s confidentiality in relation to all records and information;
  • Ensure the validity and accuracy of all documentation;
  • Make available all relevant documentation, policies, certificates, endorsements, and premium calculations, as may be required;
  • Be professional, efficient and responsive in all dealings;
  • In the event of a claim, take every step necessary to ensure prompt and fair settlement;
  • Work towards maintaining and enhancing the reputation of NIBA and its members;
  • Act in the spirit of this Code and encourage others to do likewise.

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